Fresher Hiring For Technical Support Executive @ "Microland" in Bangalore
About Company
Name: Microland
Website: www.micorland.com
Job Details:
Education: Any Graduate
Experience: 0 - 1 Year
Job Location: Bangalore
Walk-in On 20th Mar 2019 Between 12:00 PM to 03:00 PM @ Bangalore
Job Description:
Technical Support Executive
Handling customer queries through Phone, Chat and Email.
Provide Level 1 Technical support to end users and Level 1.5 support to ISP Technicians.
Troubleshooting customer issues and provide CSAT driven resolution.
Documenting cases on CRM/Ticketing tools.
Meet process defined SLAs and KRA.
Adherence to Schedules and processes.
Adherence to Company policies and guide lines.
Team Player.
Ability to work under pressure and meet tight deadlines.
Fluent in English & Hindi.
Skills:
Should be willing to work in email, chat, voice support environment(English and Hindi).
Shift: 24/7.
Contact Details
Contact Name: Abirami
Venue Address:
Microland Limited,
1B, Ecospace, Belandur,
Outer Ring Road, Bangalore 560 103.
For Future Reference.

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