Your Name: Your Mobile No: Your Friend Mobile No: Close Fresher Hiring For Technical Support Engineer @ "HP" in Bangalore About Company Name: HP Website: www.hp.com Job Details: Education: B.E/B.Tech Experience: 0-2 Years Job Location: Bangalore Job Description: Technical Support Engineer Troubleshooting & resolving complex technical issues in customer environment Share best practices to reduce problem occurrences Present action plan to customer and take consent. Also ensure there is no adverse impact of the action plan on the network. Replicate customer environment in Lab Escalate the issue in timely manner Keep customer informed and set realistic expectations on issue resolution. Contribute towards Knowledge Management TAC should ensure he/she stays abreast with all the NPIs and changes/updates to the product. Candidate Profile: Bachelor�s degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent. 0-2 Years� experience Network technologies including Routing, Switching, Wireless, Security and Network management Good knowledge on switching (OSI Layer2, Sub-netting, VLAN, STP etc.) and routing (Layer3, IP, Static and Dynamic routing etc.) technology. Working knowledge and understanding of access and core layer switch Basics of WLAN technology (802.11 Standards, Controller and APs) ACSA certification will be added advantage Click Here To Apply  For Future Reference. CLICK HERE TO UPLOAD YOUR RESUME TO GET MORE RELATED JOBS

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