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Fresher Hiring For CHAT Process @ "Eclerx" in Pune
About Company
Name: Eclerx Website: www.eclerx.com
Job Details:
Education: Any Degree
Experience: 0-2 Years
Job Location: Pune
Off-campus On 24th to 27th Oct 2017 Between 11:00 AM Onwards @ Pune
Job Description:
CHAT Process
Reading Operator comments
Checking service status of account in diagnostic tools
Understanding of web technologies and cable setup
Troubleshooting of technical issues related to modems & Routers
Effective communication and close looping with client in case of observation
Updating status in internal as well as client tools
Basic Knowledge of Hardware (Modems , Routers and Troubleshooting)
Mention reference on top of your resume as : SWETA WANKHADE
Essential Skill Set Required
Ability to quickly and efficiently assimilate process knowledge
Must be reliable in terms of attendance and timing
Exhibit patience and ability to explain/help team members
Good team player with analytical skills and high energy levels
Excellent communication and interpersonal skills
Professional in conduct/behavior, appearance, and communication
Any Graduate / Undergraduate with min 6 months of experience
Good communications skills
Flexible to work in Night Shifts
Documents Required to Carry for Interview
Copy of your Resume
Any ID Proof
Venue Address
eClerx Services ltd, Block 01,5th Floor,
Quadron Business Park Limited,
Rajiv Gandhi Infotech Park,
Hinjewadi Phase-II, Pune - 411 057,
Maharashtra, India
Click Here To Apply
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