Your Name: Your Mobile No: Your Friend Mobile No: Close Freshers/Exp Walk-in For Quality Analyst @ "Xerion" in Gurgaon About Company Name: Xerion Retail Pvt. Ltd Website: www.jabong.com Job Details: Education: BE/B.Tech/MCA Experience: 0 - 4 years Job Location: Gurgaon Walk-in on 7th Sep to 15th Sep 2015 from 11:00 AM - 4:00 PM @ Gurgaon Job Description: Quality Analyst- Customer Care College degree at the Bachelors level or pursued a similar degree Minimum 6 months of experience in Quality in BPO Monitoring live and recorded calls. Process improvement. Very good with written and spoken English Coaching and mentoring of the agents. Taking calls and keeping himself/herself abreast with any process related updates/changes and cascading the same to the team. Working closely with the operations team regarding process improvement. Taking call calibration session with the ops team. Walk-in Address: Xerion Retail Pvt. Ltd. Jabong.com Plot No.109, Udyog Vihar Phase-4, Gurgaon Contact Name: Guneet Kalsi Phone No: 08130186678  For Future Reference. CLICK HERE TO UPLOAD YOUR RESUME TO GET MORE RELATED JOBS

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