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Exp Hiring For Sr Administrator @ �Wipro" in Gurgaon
About Company
Name: Wipro
Website: www.wipro.com
Job Details:
Education: B.E/B.Tech
Experience: 3 - 5 years
Job Location: Gurgaon
Job Description:
Administrator TIS-Networking
Should be able to handle first point escalation fortechnical and process issues.
Provide technical subject matter expertise wherever required.
Ensure proper communication and quick resolution as a crisis manager.
Plan and schedule Changes, Coordinating with different stakeholders.
Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement.
Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.
Participate in business meetings with various stake holders on a need basis.
Take corrective actions based on the customer satisfaction surveys.
Work on the service improvement programs.
Effort estimation/reviews on need basis for new projects.
Training of new team members.
Able to work on Knowledge acquisition and updates to related documents�
Click Here To Apply
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