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Exp hiring For Software Engineer @ �UBS" in Pune
About Company
Name: UBS Digital Solutions Pvt Ltd
Website: www.ubs.com
Job Details:
Education: B.E/B.Tech/M.E/M.Tech
Experience: 2 - 5 years
Job Location: Pune
Job Description:
It Software Engineer - Developer
Candidate should possess B.E/B.Tech/M.E/M.Tech in any discipline
Reviews problem-tracking databases with vendor support specialists and works with team members
to develop service objectives and monitor progress against objectives.
Must be able to interact professionally with the business unit user community.
Familiar with the common problems associated with their area of responsibility
Works on finding solutions for problems and conducts root cause analysis to identify trends in
problems that occur in order to determine areas of improvement.
Develops procedures to systematically approach user problems in order to minimize response times
and maintain high service levels.
Ensure Client Satisfaction is achieved as per goal.
Ensure incidents/ problems are resolved to the clients satisfaction and within service level constraints.
Review solution alternatives and impact analysis with users and facilitate solution selection.
Responsible for making sure documentation for impacted design and operational documentation are
maintained up-to-date.
Effective liaison with development project team members.
Work with programmers to meet user requirements.
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