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Fresher Hiring For International Customer Service @ "Trigent" in Bangalore

About Company

Name: Trigent

Website: www.trigent.com

Job Details:


Education: Any degree

Experience: 0.6-2 Years

Job Location: Bangalore

Job Description:

International Customer Service

Any graduate with 6 Months to 2 years of experience in International Voice or Customer Support

with excellent communication Skill.

Should be flexible to work in night shifts.

If Not relevant skills people with international customer service can also be considered,

provided they are excellent in their communication, quick in grasping the process knowledge

Skills:

Functional knowledge of CRM Solution, MS Excel, Domain knowledge of US Customer service,

Analytical skills

Excellent communication skills both verbal and written

Knowledge of SAP will be added advantage

Good understanding of workflow/exceptions & deviations

Should be able to follow diverse work instructions &

Ability to adopt frequent changes in work flow

Managing task within the agreed TAT & Quality %

Communicate client team over chat & calls at situations

Able to take action in case of unforeseen risks as an SME

 For Future Reference.

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