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Exp Hiring For Technical Support Associate @ "Tech Mahindra" in Hyderabad
About Company
Name: Tech Mahindra Website: www.techmahindra.com
Job Details:
Education: Any Graduate
Experience: 1 - 5 Years
Job Location: Hyderabad
Walk-in On 30th Nov to 2nd Dec 2017 Between 11:00 AM to 04:00 PM @ Hyderabad
Job Description:
Technical Support Associate
Should have basic technical knowledge in LAN, WAN and handling basic Internet issues.
Troubleshooting of technical related issues and ensure to resolve the issues or queries
over the call.
Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
Candidate should be flexible to work in 24*7 environments (US Shift), comfortable to work in
night shifts.
Transport facility available(Pick & Drop).
5 days working.
Core Competencies:
Pleasant, professional and courteous personality.
Excellent Problem Solving and Customer Service Skills.
Ability to think creatively and should have positive attitude.
Strong analytical & Interpersonal skills.
Skills:
Excellent verbal communication skills in English.
Excellent judgment skills to be able to properly evaluate situations and immediately provide
effective solutions.
Min 6 months of Voice Tech Support experience or 12 months of any Voice Calling Experience.
Should be quick learner and self-motivated.
Interview Rounds:
HR Round.
Voice & Accent.
Technical Round.
Documents to Carry:
Original Photo ID proof (Aadhar Card).
Resume.
Photocopy of educational & experienced related documents.
Contact Details
Contact Name: Prathamesh Redkar/Alekhya A
Venue Address
Tech Mahindra (SEZ building),
Opposite to Ananth building,
Hi-Tech City office, Hyderabad- 500081.
For Future Reference.
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