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Exp Hiring For Technical Support Associate @ "Tech Mahindra" in Hyderabad

About Company

Name: Tech Mahindra

Website: www.techmahindra.com

Job Details:


Education: Any Graduate

Experience: 1 - 5 Years

Job Location: Hyderabad

Walk-in On 30th Nov to 2nd Dec 2017 Between 11:00 AM to 04:00 PM @ Hyderabad

Job Description:

Technical Support Associate


Should have basic technical knowledge in LAN, WAN and handling basic Internet issues.

Troubleshooting of technical related issues and ensure to resolve the issues or queries

over the call.

Research, diagnose, troubleshoot and identify solutions to resolve customer issues.

Candidate should be flexible to work in 24*7 environments (US Shift), comfortable to work in

night shifts.

Transport facility available(Pick & Drop).

5 days working.

Core Competencies:


Pleasant, professional and courteous personality.

Excellent Problem Solving and Customer Service Skills.

Ability to think creatively and should have positive attitude.

Strong analytical & Interpersonal skills.

Skills:


Excellent verbal communication skills in English.

Excellent judgment skills to be able to properly evaluate situations and immediately provide

effective solutions.

Min 6 months of Voice Tech Support experience or 12 months of any Voice Calling Experience.

Should be quick learner and self-motivated.

Interview Rounds:

HR Round.

Voice & Accent.

Technical Round.

Documents to Carry:


Original Photo ID proof (Aadhar Card).

Resume.

Photocopy of educational & experienced related documents.

Contact Details

Contact Name: Prathamesh Redkar/Alekhya A


Venue Address

Tech Mahindra (SEZ building),

Opposite to Ananth building,

Hi-Tech City office, Hyderabad- 500081.

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