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Fresher/Exp Hiring For Customer Support Associate @ "Tech Mahindra" in Hyderabad

About Company

Name: Tech Mahindra


Job Details:

Any Graduate

Experience: 0 - 2 Years

Job Location: Hyderabad

Walk-in On
20th to 25th Dec 2016 at 10:00 AM @ Hyderabad

Job Description:

Customer Support Associate

Set competency guidelines which help find individuals who have essential communication skills and

the ability to understand and perform complex processes to enhance customer experience.

Minimum six months of work experience in a Non-telecom industry (strict adherence), preferably

with International experience in an International Voice Program.

Good communication skills in English and Hindi.

Preference of any other additional language

(esp. any one of the south Indian language, Bengali etc.).

Strong knowledge of customer care processes and techniques.

Customer-service oriented.

Neutral accent in communication.

Must have a pleasant voice.

Should be proficient in typing (speed and accuracy).

Good understanding of MS Office applications (Excel, Word, PowerPoint).

Open to flexibility in shift timings, 6 day working etc.

Versant Certified with a minimum score of 50-60.

Typing speed and Accuracy: 25 WPM with 85% accuracy.

Venue Address

Hitech City Layout, Sy No.64,

Beside Oracle, Corporation Building,

Madhapur, Hyderabad 500081.

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