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Fresher/Exp Hiring For Customer Support Associate @ "Tech Mahindra" in Hyderabad
About Company
Name: Tech Mahindra
Website: www.techmahindra.com
Job Details:
Education: Any Graduate
Experience: 0 - 2 Years
Job Location: Hyderabad
Walk-in On 20th to 25th Dec 2016 at 10:00 AM @ Hyderabad
Job Description:
Customer Support Associate
Set competency guidelines which help find individuals who have essential communication skills and
the ability to understand and perform complex processes to enhance customer experience.
Minimum six months of work experience in a Non-telecom industry (strict adherence), preferably
with International experience in an International Voice Program.
Good communication skills in English and Hindi.
Preference of any other additional language
(esp. any one of the south Indian language, Bengali etc.).
Strong knowledge of customer care processes and techniques.
Customer-service oriented.
Neutral accent in communication.
Must have a pleasant voice.
Should be proficient in typing (speed and accuracy).
Good understanding of MS Office applications (Excel, Word, PowerPoint).
Open to flexibility in shift timings, 6 day working etc.
Versant Certified with a minimum score of 50-60.
Typing speed and Accuracy: 25 WPM with 85% accuracy.
Venue Address
Hitech City Layout, Sy No.64,
Beside Oracle, Corporation Building,
Madhapur, Hyderabad 500081.
For Future Reference.
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