Freshers/Exp Walk-in For Customer Service Executive @ "Tech Mahindra" in Pune
About Company
Name: Tech Mahindra
Website: www.techmahindra.com
Job Details: Education: B.Com/B.A/B.Sc
Experience: 0 - 1 years
Job Location: Pune Walk-in on 28th Sep to 2nd Oct 2015 from 12:00 PM @ Pune
Job Description:
Customer Service Executive
Candidate should possess B.Com/B.A/B.Sc in any discipline
Excellent English spoken and written communications must be clearly understood
Functional PC Skills - MS Office Suite
Acting as Single Point of Contact for customers for either reporting trouble or providing updates on
existing Trouble Tickets / calls
Should be comfortable in taking inbound calls / making outbound calls
Must be willing and able to work various shifts as assigned (such as nights, weekends and
statutory India / client holidays), based on business needs
Demonstrated ability to identify problems and situations, take appropriate action, implement
solutions or escalate as required
Ability to review and analyze customer needs and provide appropriate client options/solutions
Ability to manage a demanding workload
Training will be provided and could take 1-2 weeks to complete
Depending upon the business requirement you could be crossed trained on another LOB within the same project
Walk-in Address:
Tech Mahindra Ltd.
Plot No. 1, Phase - III, Rajiv Gandhi Infotech Park,
Hinjewadi , Pune
Maharashtra, India 411057
Phone No: +91 20 4225 0000
For Future Reference.
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