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Freshers Hiring For Jr. Customer Service Executive @ "Tata Communications" in Pune
About Company
Name: Tata Communications
Website: www.tatacommunications.com
Job Details:
Education: B.Sc/M.Sc/BCA
Experience: 1 Year
Job Location: Pune
Job Description:
Jr. Customer Service Executive
Graduate Degree (B.Sc/M.Sc/BCA)
Min 1 year back office and customer service experience. Order entry/Order Management Experience
OR Telecom background is preferable.
Willing to work in night shifts
Prior experience as a full contributing team member, ensuring delivery of quality outcomes.
Operational role which is responsible for delivering results that have direct impact to onshore
customers.
Able to identify problems and provide inputs to improve
Is able to apply broad knowledge of specific professional/operational practices.
Excellent verbal / written communication skills
Good writing skills � for documentation, training, processes
Good analytical / problem solving skills
Process Driven and high grasping power
A basic understanding of the systems and applications.
75 WPM typing speed.
Handled MSOffice tools like Excel, PowerPoint and Word.
Hands on experience in managing and interacting with international customers verbally and
correspondence.
Proven track record of consistent performance, and ability to understand and analyze data.
Click Here To Apply
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