|
Freshers Hiring For Customer Service Executive @ "Tata Communications" in Pune
About Company
Name: Tata Communications
Website: www.tatacommunications.com
Job Details:
Education: B.E/B.Tech
Experience: 0-3 Years
Job Location: Pune
Job Description:
Customer Service Executive - Service Assurance
Voice complaint troubleshooting & resolution with help of various telecom tools
Network Monitoring and analysis
Proactive network alarm analysis and reporting
Co-ordination with various internal stake holders and as well external international customers for
problem resolution
Escalation/incident handling and management from service assurance perspective till the
closure of incident
Initiate and participate in various CSAT activities
Candidate Profile
Candidates should possess B.E ( EXTC /IT) from recognized university
Knowledge of TDM /Voip technologies
Switching , Transmission , IP knowledge
Hands on switch experience preferably Sonus
Protocol : SS7 , SIP
Complaint Management , 24*7 NOC operations
Click Here To Apply
For Future Reference.
CLICK HERE TO UPLOAD YOUR RESUME TO GET MORE RELATED JOBS
|
Note: Any Job Vacancies/Openings listed here in this website (Sreejobs.com) are verified and error free, before going to be published here. If any changes made by employers/interviewers after published here, Sreejobs.com is not responsible for such and any other consequences. We are not here to provide wrong information intentionally. Sreejobs.com will always try to provide good and genuine job vacancies information for job seeker.
|
|