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Fresher Hiring For Customer Retention @ "Sutherland" in Chennai

About Company

Name: Sutherland

Website: www.sutherland.com

Job Details:

Education: Any Graduate

Experience: 1 - 3 Years

Job Location: Chennai

Walk-in On 20th to 28th Feb 2017 (Monday - Friday) at 12:00 PM Onwards @ Chennai

Job Description:

Customer Retention

Handle inbound queries pertaining the quires / issues.

Remotely resolving the issues

Build sustainable relationship with the clients and solve their issues with minimum TAT to retain.

Handling customer quires and retain the customers to continue with the product.

Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to balance work

load of L2 support team

Edifying the customers regarding the product & upselling the package (if any)

Candidate Profile

Candidate with prior International Voice Process experience for Min 6 months/above only to apply
 
Must be able to communicate fluently in English .

Any graduation

Candidates with experience in Customer support / Technical Support can apply.

Benefits

Cab facilities (Within the boundary limits)

Excellent Growth

Attractive Incentives

Particulars to carry

Resume

Govt ID Proof

Soft Copy/Hard Copy of this Posting (Naukri)

Venue Address

Sutherland

No. 45-A, Velachery Main Road,

Velachery, Chennai.

(Behind Vijayanagar Bus Stand, Opp. Prashanth Hospital)

Click Here To Apply

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