Your Name: Your Mobile No: Your Friend Mobile No: Close Freshers/Exp Walk-in For Technical Service Desk @ "Steria" in Noida About Company Name: Steria India Ltd Website: www.steria.co.uk Job Details: Education: Any Graduate/PG Experience: 0 - 4 years Job Location: Noida Walk-in on 28th Dec to 30th Dec 2015 from 12:00 PM @ Noida Job Description: Technical Service Desk Candidates should possess Any graduate in any discipline Technical Graduates preferred Experience (post qualifications) : Min 6 months Service Desk experience Provide L0/L1 support and willingness to learn other infrastructure technologies continuously with a drive to exceed expectations. Dealing with Incident Management tool via Call / eMails / web Tickets from users in line within agreed SLA/OLAs Receipt and recording all calls. Handling business support requests and complaints Initial Incident assessment for resolution or transfer to appropriate resolver group in line with agreed SLA/OLAs Keeping users informed on status and progress. Incident / Query / Request resolution Active monitoring of IT Infrastructure.             Walk-in Address: Steria(India)Ltd, Sea View Special Economic Zone,Building No 4, Plot No - 20&21, Sector - 135, Gautam Buddh Nagar, Noida (UP), India 201304  For Future Reference. CLICK HERE TO UPLOAD YOUR RESUME TO GET MORE RELATED JOBS

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