Fresher Hiring For Technical Support Executive @ "Schneider Electric" in Bangalore
About Company
Name: Schneider Electric India Pvt Ltd
Website: www.scheneider-electric.co.in
Job Details:
Education: Diploma/ BE/ B.Tech � Electrical/ Electronic
Experience: 0 � 5 Years
Job Location: Bangalore
Job Description:
Technical Support Executive
Handling Voice calls from India Customer�s.
Solving Technical Queries of customers related to UPS and batteries of APC by Schneider.
Registering complaints of customers using Intouch and Salesforce (CRM) applications.
Interacting with different department involved for the complaint resolution.
Co-Ordination with service planning and escalation team for faster resolution.
Offer technical troubleshooting to the customers.
Willing to work in rotational shifts (Operation 24�7).
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