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Freshers/Exp Walk-in For Associate @ "SBI Card" in Gurgaon About Company
Name: SBI Card
Website: www.sbicard.com Job Details: Education: B.E/B.Tech/MBA
Experience: 0 - 3 years
Job Location: Gurgaon Walk-in on 6th Jul to 10th Jul 2015 from 10:30 AM - 1:00 PM @ Gurgaon
Job Description:
Associate
Would be part of the customer services team handling inbound & outbound calls for Credit Card holders.
Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined
Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell,
retention, First call resolution along with ensuring high quality of service with zero unscheduled
leaves/ absenteeism.
Would be required to contribute to cross sell targets through inbound as well as outbound channels.
Free transport facility , both ways.
Day Shifts for Females, MBA freshers & Btechs can apply.
Walk-in Address:
Infinity Tower C,
10th Floor, DLF Cyber City,
Near Shankar Chowk, Gurgaon.
For Future Reference.
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