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Fresher/Exp Hiring For Customer Support Executive @ "RedBus" in Pune

About Company

Name: RedBus

Website: www.redbus.in

Job Details:

Education: Any Graduate

Experience: 0-3 Years

Job Location: Pune


Walk-in On 15th & 16th June 2017 Between 10:00 AM to 02:00 PM @ Pune

Job Description:

Customer Support Executive

This is an individual role responsible for providing assistance to customers calling redBus for various

reasons like booking tickets, cancelling tickets or with any other service request.

Responsibilities:

To promptly book customer tickets and disseminate information on new offerings, availability of

seats, promotional schemes etc.

Provide effective and timely resolution to a range of customer inquiries and follow them up to final

resolution.

Complete call logs and reports.

Strive to provide end to end one-call solution to every customer that he/she talks to.

Skills:

Excellent communication (oral ), interpersonal skills.

Self-motivated and flexible to work in shifts.

Should have negotiation skills to deal with different kinds of customers and different situations.

Customer centric.

Able to meet deadlines along with working under pressure.

Should be able to work as a team member.

Should be fluent in English & Hindi.


Venue Address

redBus, Ibibo Group Pvt Ltd,

Nyati Millenium Premises,

Cooperative Society Limited, Stilt Floor Building "C",

Viman Nagar, Sakore Nagar, Pune - 411014.

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