Fresher Hiring For Customer Service/Operations Analyst @ "RBS" in Chennai
About Company
Name: RBS
Website: www.rbs.com
Job Details:
Education: Any degree
Experience: Freshers
Job Location: Chennai
Walk in On 21st Jul 2018 Between 10:00 AM to 12:30 PM @ Chennai
Job Description:
Customer Service/Operations Analyst
This role requires the individual to deliver successful customer/business outcomes, by
processing/authorising/investigating all transactions to defined Key Performance Indicators (KPIs)
and Service Level Agreements (SLAs) and/or by accurately collecting the required information from
customers/business. They actively participate in initiatives to improve customer service, processes
and procedures.
Candidate Profile
Fresher (B.A, B.Com, BBA, BCA, B.Sc Non-IT)(2017-2018 Results Declared Graduates only)
Post Graduates are NOT eligible for this role
Be aware of changes in trends/policies/regulations as applicable to your business
Understanding of the industry and customers
Thorough understanding of product and processes, banking systems
Good knowledge of Banking, Customer Service, MS Office, Back Office, Live person is essential.
Candidate need to be comfortable with the working hours (24*7 Rotational shifts).
Note: Students from an IT or Engineering or HR background are not eligible for this role.
Venue Address
RBS Business Services Pvt Ltd,
Olympia Technology Park,
8th Floor, Fortius Block,
Guindy, Chennai � 600032
Contact Person: Kandesh Kumar
For Future Reference.
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