Fresher & Exp Walk-in For Tech
Support Engineer @ �Quick Heal� in Pune
About Company
Name: Quick Heal Technologies Pvt. Ltd
Website: www.quickheal.com
Job Details
Education: Any Graduate
Experience: 0 - 2 Years
Location: Pune
Walk-in On 30th Apr 2013 Between 10:00
AM to 4:00 PM @ Pune
Job Description
Tech Support Engineer
Attending
Technical queries of domestic customer preferably related to virus or antivirus
with time bound solutions and proficient manner.
Provide
support to customer through phone,remote and on-site visit by using strong
analytical skill.
Escalate
the unresolved problems to next level i.e.either Core support or QA team
Strong
observation and analytical skills to troubleshoot the virus problems.
Collecting
the new virus samples/suspicious files found at customer end & submit them
to Malware Research Team.
May require
to give technical presentations on pubic platforms as and when required.
Desired Profile:
Excellent
Communication skills, both written & oral
Good
Presentation Skills.
Strong
knowledge of Operating systems & Networking is must.
Must have
own two wheeler .
Walk-in Address
Quick Heal Technologies (P) Ltd
Office No 101 Sai Narayan Plaza,
Navi Peth,
Pune-411030.
Contact Person : Shahaji Patil
For Future Reference.
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