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Fresher & Exp Walk-in For Tech Support Engineer @ “Quick Heal” in Pune 

About Company

Name: Quick Heal Technologies Pvt. Ltd

Website: www.quickheal.com

Job Details

Education: Any Graduate

Experience: 0 - 2 Years

Location: Pune

Walk-in On 30th Apr 2013 Between 10:00 AM to 4:00 PM @ Pune

Job Description

Tech Support Engineer

Attending Technical queries of domestic customer preferably related to virus or antivirus with time bound solutions and proficient manner.

Provide support to customer through phone,remote and on-site visit by using strong analytical skill.

Escalate the unresolved problems to next level i.e.either Core support or QA team

Strong observation and analytical skills to troubleshoot the virus problems.

Collecting the new virus samples/suspicious files found at customer end & submit them to Malware Research Team.

May require to give technical presentations on pubic platforms as and when required.

Desired Profile:  

Excellent Communication skills, both written & oral

Good Presentation Skills.

Strong knowledge of Operating systems & Networking is must.

Must have own two wheeler .

Walk-in Address

Quick Heal Technologies (P) Ltd

Office No 101 Sai Narayan Plaza, Navi Peth,

Pune-411030.

Contact Person : Shahaji Patil

 For Future Reference.



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