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Freshers & Exp Hiring For Associate Engineer Level 1 @ �Quick Heal" in Nasik
About Company
Name: Quick Heal Technologies Pvt Ltd Website: www.quickheal.com Job Details Education: BCA Experience: 0 - 1 Years
Job Location: Nasik
Job Description
Associate Engineer Level 1
To Attend maximum customers via call, chat, E-mail Support.
Guide customers for doing certain procedures / steps for QuickHeal Products.
To understand & elicit customer's issues / concern quickly and help towards resolution.
Liable to escalate unresolved queries to next level with relevant details to complete
the Escalation matrix.
Responsible for Follow -up and feed Back of escalated issues.
Responsible for achieving Quarterly & Yearly Targets.
To educate customers about effective usage of Quick Heal Products.
Carry the right attitude towards every customer.
Should be alert to notify in case of critical issues and expedite in reporting to seniors.
To Adhere customer service standards / protocols.
Click Here To Apply
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