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Fresher Hiring For Application Engineer @ "Quadlabs" in Gurgaon

About Company

Name: Quadlabs

Website: www.quadlabs.com

Job Details:

Education: BE/B Tech/MCA/M Sc

Experience: Freshers

Job Location: Gurgaon

Job Description:

Application Engineer

Candidate should be BE/B Tech/MCA/M Sc from a recognised university.

Should have an aggregate of 60% through out academics.

Should provide first line of support to the customer 24*7.

Should answer customer queries raised regarding the product.

Must be able to troubleshoot customer application software issues and follow ups till completion.

Should understand the issue reported by the customer, analyze and report it in the reporting

system.

Must resolve support issues with a focus on root cause analysis to reduce recurring issues.

Must work closely with the rest of the support team members to resolve issues quickly and

efficiently.

Should keep technical skills and product knowledge up to date through self efforts and internal

training.

Must maintain high level of customer satisfaction and product quality.

Should be dynamic IT professionals with experience in Hardware Support, Desktop Support, and

Technical Support.

Should answer customer queries raised regarding the product.

Should have good observation and analyze skills in relation to issues.

Should provide application Support /Technical Support.

Must have knowledge of IIS.

Must have administrative knowledge of windows 2003 and above.

Should have knowledge of SQL server– Database Management – Query execution –

Administrative Tasks.

Must have server Management /Hardware Support/IIS skills.

Must have applicant with Programming (Development) background is more preferable.

Click Here To Apply

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