Your Name: Your Mobile No: Your Friend Mobile No: Close Fresher Hiring For Voice Process/Help Desk @ "ProKarma" in Hyderabad About Company Name: ProKarma Website: www.prokarma.com Job Details: Education: Any Graduate Experience: 1-5 Years Job Location: Hyderabad Walk-in On 12th to 13th Jul 2018 at 03:00 PM Onwards @ Hyderabad Job Description: Voice Process/Help Desk Receive inbound calls and emails. Interface with the client Operations team during emergencies and coordinating field requirements with suppliers. Identify and escalate issues to next level. Document all call information according to standard operating procedures. Route calls to appropriate resources and departments. Follow up on calls where necessary. Effective usage of tools and software. Adherence to process guidelines and procedures. Excellent command in English language. Venue Address NSL SEZ, 1st Floor, Nsl Arena Towers, Plot No 6, Survey No 1, IDE Uppal, Hyderabad - 39 Click Here To Apply  For Future Reference. Click Here to Upload Your Resume on Times Click Here to Upload Your Resume To Get More Related Jobs

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