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Fresher/Exp Hiring For Associate/Senior Associate @ "Pearson" in Bangalore
About Company
Name: Pearson
Website: www.pearson.com
Job Details:
Education: Any Graduate
Experience: 0 - 2 Years
Job Location: Bangalore
Walk-in On 20th & 21st Dec 2016 at 09:00 AM @ Bangalore
Job Description:
Associate/Senior Associate
Coordination with CRM Team, as per set process renewing the license and follow-up to track
payment and the contract expiry, RC removal, RC replacement and documentation.
Candidate Profile
Release of Work Order for site survey activity, implementation, shifting and dismantling of ICT
Solutions & Management Work orders and tracking, validation of Partner Invoices for respective
region.
Documentation of Welcome letters, Response letters, Damage letters & sharing request format for
issue of service extension and addendum.
Training scheduling for all new implementation and refresher trainer.
Managing Resource Coordinator process from Joining till exit , Managing attendance & claims for
Resource Coordinator on monthly basis.
Information & documentation of contract expiry cases with Operations team and removal of RC and
Closure letter followed up with Documentation team.
Follow up with concerned stake holder / Dept. of all complaint calls logged with Customer Care till
Closure of the same.
In the absence of the Team members, work as a Backup resource for other regions.
Should be able to work in highly dynamic and fast paced environment.
Desired Profile:
Core Technical/Functional Competencies: Expert in MS Office Tools, especially MS Excel and good
Telephone etiquettes.
Education, Qualifications & Training: Bachelor Degree in any discipline.
Previous Experience: 1 to 2 years.
Core Behavioural Competencies: Effective Communication skill managing Internal and external
customers. Ability to work with remote Employee.
Venue Address
No.10, 3rd Main, Ashwini Layout,
Intermediate Ring Road, Ejipura,
Kormangala, Bangalore 560030.
For Future Reference.
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