Fresher Hiring For Customer Support @ "Paytm" in Noida
About Company
Name: Paytm Website: www.paytm.com
Job Details:
Education: Any Graduate
Experience: 0-2 Years
Job Location: Noida
Walk-in On 2nd & 3rd Jul 2018 Between 10:00 AM to 01:00 PM @ Noida
Job Description:
Customer Support
Provide solution to customer queries via email or calls.
Monitor and enhance the performance of oneself in the areas of productivity, process adherence,
customer satisfaction, schedule adherence and employee satisfaction/ development.
Enhance the goal of quality support by providing individual coaching feedback sessions and periodic
one on ones that focus on improving customer satisfaction, communication skills and technical
ability.
Operational responsibility re/ managing the incoming volume/queue to meet KPIs and taking
appropriate actions (e.g. break scheduling, arranging for overtime etc)
Candidate Profile
Qualification � Any Graduate/Post-Graduate.
0 to 2 years experience in Customer support on calls & email process.
Should be a good leader & experience of working under pressure
Possess Strong communication & Interpersonal Skills.
Willing to work in rotational shifts & 6 days a week
Knowledge of MS Office is an added advantage
Male Candidates preferred
Note: Under Graduates and Final year Result Awaited candidates are not eligible.
Note: Candidates must carry two copies of their resume and educational qualification documents &
employment proof (offer letter / 3 months payslips).
Venue Address
Paytm,
F-1, Noida Sector-6,
Noida (U.P.)
Nearest Metro Station: Noida Sector 15
Contact Person: Ritika
For Future Reference.
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