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Freshers/Exp Walk-in For Voice Process @ "Ocwen" in Mumbai
About Company
Name: Ocwen Financial Corporation
Website: www.ocwen.com
Job Details: Education: Any Graduate Experience: 0 - 4 years
Job Location: Mumbai Walk-in on 12th Nov to 24th Nov 2015 from 12:00 PM @ Mumbai
Job Description:
Voice Process
Candidate should possess HSC / Graduate - Renowned international BPO experience mandate
Excellent Communication
Flexible to work in US Shifts (5:00 pm - 9:00 am window)
Handle loan related customer inquiries over the loan servicing toll free telephone number for pre
fore closure to delinquent accounts.
Appropriately follow up with customers when commitments for payment are not met .
Offer long term resolutions to customers to resolve delinquency
Proficient use of an autodialing system to maximize effectiveness and increase contact ratios
required to make the prescribed number of contacts during the daily work schedule
Familiar with the customer relations functions and the services offered
Walk-in Address:
2nd Floor, B-Wing, 4 Dimension,
Mindspace Complex, Malad (West),
Mumbai 400 064
Contact Name: Shambhavi Nerurkar
For Future Reference.
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