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Freshers Hiring For System Support Associate @ "NTT DATA" in Bangalore
About Company
Name: NTT DATA
Website: www.nttdata.com
Job Details:
Education: BE/ B.Tech
Experience: 0-3 Years
Job Location: Bangalore
Job Description:
System Support Associate
Typically, the System Support Sr. Associate assists in the support and maintenance of the
Messaging Environment. With guidance, conducts end user support tasks, administrative account
changes, and basic end user troubleshooting. Assists the senior team members in the maintenance
tasks associated with the day to day to administration support for the messaging environment. The
Sr. Associate possesses knowledge of several Messaging technologies. In addition has knowledge
on supporting BES Server & Client related issues. Responsible of working on Incident & Request
Tickets in the queue. Willing to work in Rotational Shift as per the business requirement.
Role Responsibilities
A facilitating role which would be the first point of contact for any customer issue. The primary
responsibility for the role is to monitor different Messaging OPAS queue and work on customer
request within stipulated timelines. Additional responsibility includes understand the issue reported
document and escalate it appropriately. An operationally focused role working under close
supervision.
Skills
Bachelor�s Degree
Knowledge on Exchange Server and Client related issues (Outlook, OWA, ActiveSync etc.)
Desired Skills: MSCE,MCP,Knowledge on Windows, AD, Basic Networking, DNS etc.
Click Here To Apply
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