Fresher Hiring For Service Desk Engineer @ "NTT DATA" in Noida
About Company
Name: NTT DATA Website: www.nttdata.com
Job Details:
Education: B.E/B.Tech/MCA
Experience: 0-2 Years
Job Location: Noida
Job Description:
Service Desk Engineer
Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical
support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software custom or
off the shelf software � industry or proprietary.
Answers questions about installation, operation, configuration, customization, and usage of
assigned products.
Responsible for following defined policies & procedures (e.g. verifies warranty entitlement, etc.).
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to
correct failures.
Documents problems in the support solution database for diagnostics and solution implementation.
Candidate Profile
Engineering � All streams are considered 2017 & 2016 batch MCA
Should have 60% aggregate from 10th to highest education
Skills:
Time management skills Knowledge of job associated database, software and documentation
Problem solving skills Results driven Mentoring and coaching skills Strong technical aptitude;
troubleshooting skills
Fair understanding about operating system. Must have been worked on at least a couple of
operating systems
Basic Understanding of networking.
Salary details:
Rs. 12,000/- as stipend during training period.
Rs. 2,80,000/- LPA as salary post completion of training.
Interview Process:
Online Assessment
Group Discussion
Technical Interview
Management Interview
For Future Reference.
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