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Fresher Hiring For Helpdesk Associate @ "NTT DATA" in Bangalore

About Company



Job Details:

Education: B.E/B.Tech/Any degree

Experience: 0.6 Years

Job Location: Bangalore

Job Description:

Helpdesk Associate

Bachelor’s degree in any field is mandatory. Or 10+2+3 years of education.

Minimum 6 Months of relevant experience in a Service Desk role.

Working Knowledge of Operating Systems such as Windows XP, 2000, Win7, Win 8 etc.

Must be able to speak fluent English.

Must possess excellent writing and comprehension skills.

Excellent Customer Service Skills.

Knowledge of troubleshooting PC Hardware.

Basic or Level 1 Working Knowledge of Internet Explorer, Networking, Messaging, and MS – Office

on Windows.

Knowledge & prior experience on ITSM Tools.

Knowledge of ITIL concepts.

MCSE and CCNA would be an added advantage.

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