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Fresher Hiring For Technical Support Associate @ "Mphasis" in Pune

About Company

Name: Mphasis


Job Details:

Education: 12th/Any Degree

Experience: 0-4 Years

Job Location: Pune

Walk-in On 2nd to 6th Apr 2018 Between 10:30 AM to 02:30 PM @ Pune

Job Description:

Technical Support Associate/ Technical Support Engineer (Service Desk)

HSC/Graduate/Postgraduate

Candidates with excellent communication skills (English) and customer handling skills.

Should possess technical knowledge and troubleshooting skills.

Process & Behavioral Skills.

Should be willing to work in shifts.

Technical Skills:

Operating the computer, OS and Knowledgebase navigation

MS Office

Level 1/2/3 troubleshooting mainly related to desktop/OS, Custom and COTS applications,

Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledgebase.

Remote desktop troubleshooting. Escalate complex incidents/requests to upstream technical groups

Note: We are looking for Immediate Joiner.

Candidate who already attended interview in last one month are not eligible

Please do not send your CV as its walk-in interview

Venue Address

Mphasis Ltd,

Cluster C, Wing 2,

ground Floor, wing 2,

EON IT Park,

Kharadi, Pune.

Contact Person: Imran/Nitin

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