Fresher Hiring For Technical Support Intern @ "McAfee" in Bangalore
About Company
Name: McAfee
Website: www.mcafee.com
Job Details:
Education: B.E/B.Tech/B.Sc
Experience: Freshers
Job Location: Bangalore
Job Description:
Technical Support Intern
Act as the first point of contact for corporate/enterprise customers of McAfee.
Handle real-time voice calls and portal cases and respond in a timely manner.
Work in a team with assorted expertise.
Update customers on progress of their cases on a regular basis.
Leverage team members� expertise to deliver resolutions to customers in a timely manner.
Maintain a friendly, open, approachable, positive attitude.
Candidate Profile
Bachelor�s Degree in Engineering Or
Bachelor�s Degree in Science Or
Any equivalent Bachelor�s Degree in Science as recognized by Government body
Industry certifications like CCNA, MCSE, S+ will be preferred.
Skills:
Basic understanding of Microsoft Windows technology with some exposure to Server operating
systems.
Basic networking knowledge.
Knowledge of computer security procedures and protocol.
Exposure to security concepts is an advantage.
Excellent verbal & written communication skills is a MUST.
Be able to effectively communication with global customers over phone & email.
Click Here To Apply
For Future Reference.
CLICK HERE TO UPLOAD YOUR RESUME TO GET MORE RELATED JOBS
|