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Fresher Hiring For Technical Support Intern @ "McAfee" in Bangalore

About Company

Name: McAfee

Website: www.mcafee.com

Job Details:

Education: B.E/B.Tech/B.Sc

Experience: Freshers

Job Location: Bangalore

Job Description:

Technical Support Intern

Act as the first point of contact for corporate/enterprise customers of McAfee.

Handle real-time voice calls and portal cases and respond in a timely manner.

Work in a team with assorted expertise.

Update customers on progress of their cases on a regular basis.

Leverage team membersí expertise to deliver resolutions to customers in a timely manner.

Maintain a friendly, open, approachable, positive attitude

Candidate Profile

Bachelorís Degree in Engineering Or

Bachelorís Degree in Science Or

Any equivalent Bachelorís Degree in Science as recognized by Government body

Industry certifications like CCNA, MCSE, S+ will be preferred.

Skills:

Basic understanding of Microsoft Windows technology with some exposure to Server operating

systems.

Basic networking knowledge.

Knowledge of computer security procedures and protocol.

Exposure to security concepts is an advantage.

Excellent verbal & written communication skills is a MUST.

Be able to effectively communication with global customers over phone & email.

 For Future Reference.

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