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Freshers/Exp Walk-in For Assistant Manager @ "Kotak" in Mumbai

About Company

Name: Kotak


Job Details:

Education: Any Graduate

Experience: 0 - 5 years

Job Location: Mumbai

Walk-in on 12th Jan 2016 from 10:00 AM @ Mumbai

Job Description:

Assistant Manager

Candidate should possess Any Graduate in any discipline

To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to

customer's satisfaction

To identify and convert the opportunities for cross selling (banking product) on customer's call

Responsible for quality communication and customer servicing within laid down productivity and

service benchmarks.

Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.

Complete the logs specified by the process (End-of-day target)

Adherence to Information Security norms & quality process norms.

Walk-in Address:

2nd floor, Kotak Infiniti,

Building No-21,Infinity Park,

Off Western Express Highway,

General A K Vaidya Marg, Goregaon (E),

Mumbai -400 097

Contact Name: Divya Darshan Tiwari

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