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Exp hiring For Service Desk Support Analyst @ �JDA" in Hyderabad
About Company
Name: JDA Software
Website: www.jda.com
Job Details:
Education: B.E/B.Tech/M.E/M.Tech/MCA Experience: 1 - 4 years
Job Location: Hyderabad
Job Description:
Service Desk Support Analyst
Candidate should possess B.E/B.Tech/M.E/M.Tech/MCA in any discipline
Excellent verbal and written communication skills (Should have some experience on handling US/UK based customers)
Willingness to learn
Work independently and maintain a high degree of professional conduct at all times.
Good Knowledge and experience of supporting Microsoft Office applications and Desktop/Laptop issues.
Have the ability to understand and successfully resolve problems using knowledge base tools and techniques.
Able to maintain a methodical and logical approach to problem solving even when under pressure.
Good knowledge and experience of supporting Microsoft Office applications.
Good knowledge and experience of supporting Active Directory, VPN and Blackberry.
Good knowledge and experience in assisting US and UK based customers. (1-2 yrs. Experience)
Click Here To Apply
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