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Fresher Hiring For Associate Software Engineer @ "Informatica" in Bangalore
About Company
Name: Informatica Website: www.informatica.com
Job Details:
Education: B.E/B.Tech/MCA
Experience: 1+ Years
Job Location: Bangalore
Job Description:
Associate Software Engineer
Manage customer support cases on a daily basis, including verifying cases, isolating and diagnosing
the problem, and resolving the issue
Troubleshoot areas of poor performance and identify effective solutions to resolve issues both in
the immediate future and for the longer term.
Analysis of exceptions and logs to isolate root cause and help in product’s usability and improve
end-user experience
Ensure that knowledge management and data capture processes are adhered to and encourage
and help convert technical solutions are converted to Knowledge base articles
Approaching complex technical issues with varying perceptions and making use of opportunities to
create and implement productivity tools
Understands impact of work on the feature/product/team
Continuously enhancing knowledge through trainings and e-learning courses
Helping customers succeed
Coordinate with Quality Assurance and Engineering teams to provide assistance in identifying,
reporting and resolving product defects.
Provide regular reports for management that measure the effectiveness of the technical support
function
Candidate Profile
Bachelor�s Degree in Computer Science, Information Systems or a related technical discipline
Experience either as a technical support engineer for enterprise application or as an implementation
consultant, with experience in front-line contact with customers/Clients via phone and e-mail.
Experience in second and/or third line support is an advantage.
1+ years of experience in database and operating systems like Linux
Excellent grasp of relational database management theory and practice.
Experience in various operating systems such as Windows, UNIX/Linux
Strong understanding of relational databases like Oracle, SQL Server, MySQL
Excellent Analytical skills and strong attention to details.
Excellent Communication skills.
Must possess critical thinking, problem solving, and decision-making skills.
Excellent interpersonal and collaborative skills.
Experience/Familiarity with HDFS concepts, Hadoop distributions (Cloudera or Horton Works), Hive
and familiar with configuration of HDFS is an added advantage
Experience/Familiarity with Kerberos concepts and authentication
Click Here To Apply
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