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Fresher Hiring For Associate Engineer @ "Informatica" in Bangalore
About Company
Name: Informatica
Website: www.informatica.com
Job Details:
Education: BE/B Tech
Experience: Freshers
Job Location: Bangalore
Job Description:
Associate Engineer
Candidate should be BE/B Tech from a recognised university.
Candidate should have an aggregate of 60% through out academics.
Must have experience either as a technical support engineer for enterprise application or as an
implementation consultant, with experience in front-line contact with customers/Clients via phone
and e-mail.
Having experience in second and/or third line support is an advantage.
Must have experience in database and operating systems like Linux
Should have excellent grasp of relational database management theory and practice.
Must have strong understanding of relational databases like Oracle, SQL Server, MySQL
Must have excellent Analytical skills and strong attention to details.
Should have excellent Communication skills.
Must possess critical thinking, problem solving, and decision-making skills.
Should have excellent interpersonal and collaborative skills.
Must have experience/Familiarity with HDFS concepts, Hadoop distributions (Cloudera or Horton
Works), Hive and familiar with configuration of HDFS is an added advantage
Should have experience/familiarity with Kerberos concepts and authentication
Should manage customer support cases on a daily basis, including verifying cases, isolating and
diagnosing the problem, and resolving the issue
Must be able to troubleshoot areas of poor performance and identify effective solutions to resolve
issues both in the immediate future and for the longer term.
Must perform analysis of exceptions and logs to isolate root cause and help in product’s usability
and improve end-user experience
Should ensure that knowledge management and data capture processes are adhered to and
encourage and help convert technical solutions are converted to Knowledge base articles
Must have approaching complex technical issues with varying perceptions and making use of
opportunities to create and implement productivity tools
Should ensure all issues are resolved or escalated to the proper resources to resolve in a timely
fashion.
Additionally, this individual will manage communications to customers at all levels to maintain
positive relationships
Should understand impact of work on the feature/product/team
Must have continuously enhancing knowledge through trainings and e-learning courses
Should be natural leader who strives for excellence and is known for his/her prodigious technical
ability.
Should possess good communication and customer-relationship skills � responsiveness, sensitivity,
diplomacy
Must be comfortable in working with both independently and collaboratively.
Must have advanced problem-solving skills and technical aptitudes that allow you to adapt to new
circumstances and to learn quickly when facing new problems and challenges.
Should apply your superior technical Skills to meet service request SLAs, meet and exceed
customer expectations.
Click Here To Apply
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