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Fresher/EXP Hiring For Technical Support Associate @ �IBM" in Bangalore, Hyderabad
About Company
Name: IBM
Website: www.ibm.com
Job Details
Education: B.E/B.Tech/Diploma/Others
Experience: 0 - 2 Years
Job Location: Bangalore, Hyderabad
Job Description:
Technical Support Associate
Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options
and troubleshooting
Shifts will 24x7 in nature and can vary depending on geographies supported
Ability to identify basic hardware parts and aware of basic hardware concepts
User level familiarity with at least one e-mail client - Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
Questioning skills /probing skills, as relevant to the issue and level of the caller
Click here to apply
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