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Freshers Hiring For Technical Support @ �IBM" Hyderabad, Bangalore
About Company
Name: IBM
Website: www.ibm.com
Job Details Education: Bachelor's degree / Diploma Experience: 0 to 2 years
Job Location: Hyderabad, Bangalore Job Description
Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users
Skills Required:
Ability to identify basic hardware parts and aware of basic hardware concepts
User level familiarity with at least one e-mail client - Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
Questioning skills /probing skills, as relevant to the issue and level of the caller Fluency In Communications Skills (both spoken and written)/ soft skills
Shift Required :
Shifts will 24x7 in nature and can vary depending on geographies supported
Eligibility Criterion
Bachelor's Degree/ Diploma ( 15 Years + education )
Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
English: Fluent
Click Here For Details & Apply
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