Fresher Hiring For Associate
Technical Analyst @ �HSBC� in Kolkata
About Company
Name: HSBC
Website: www.hsbc.com
Job Details
Education: Any Graduate
Experience: Fresher
Location: Kolkata
Job Description
Associate Technical Analyst
Ability to
work under pressure and deliver within limited timescales, whilst maintaining
quality
Ability to
prioritize and deliver service, to agreed service levels, within a diverse and
constantly changing technical environment. Willingness to work outside office
hours on occasions, including weekends.
Identifying
the customer�s request accurately. The requests should be analysed and
processed by following the standards, procedures, policies and group
guidelines.
To handle
acceptable volumes of user requests and complete them in the specified Turn
Around Time thereby contributing to PLA with Business Area.
Perform on
tasks as per the set quality standards and meet quality parameter defined in
for the process. Work on feedback and ensure errors are not repeated.
Advise
users (where applicable) in a structured manner with adequate explanation of
issues, communicate as per group guidelines and establish positive
relationships and maintain effective liaison with all departments.
To work in
24/7 environment.
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