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Freshers/Exp hiring For Technical Support Representative @ “HP" in Gurgaon

About Company

Name: HP


Website: www.hp.com

Job Details:

Education: Any Graduate/Diploma

Experience: 0 - 1 years

Job Location: Gurgaon

Job Description:

Technical Support Representative

Candidate should possess Minimum Diploma/ Associate Degree (technical field) or equivalent

certification with less than 1 year working experience.

Relevant product/company knowledge.

Moderately complex troubleshooting skills.

Basic analytical and communications skills.

Proficient in professional oral, written and telephone communication skills.

Ability to gather relevant information systematically and to solve problems, identify needs, develop

and propose solutions.

Ability to maintain ongoing relationships with customers, peers and support partners.

Ability to effectively interact and communicate with people at operation levels.

Perform reporting and administrative functions. Manage time effectively.

Assist the customer with basic product familiarization training on device features during routine

preventative maintenance or break/fix engagements

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