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Exp Hiring For Network Consultant @ "HP" in Mumbai
About Company
Name: Hewlett-Packard (HP)
Website: www8.hp.com
Job Details:
Education: Any Graduate
Experience: 2 - 5 Years
Job Location: Mumbai
Job Description:
Network Consultant
Apply technical knowledge to operate a technology area (e.g. server administration, technical
security management, performance management) or customer group with moderate risk/complexity.
Integrate technical knowledge and business understanding to create superior solutions for company
and for customers.
Incident Management: Resolve most technical incidents independently within your technical area.
Work with team members to resolve more complex or cross-technology incidents.
Escalation Management: identify potential escalations and alert management proactively.
Problem Management: Begin to proactively and reactively provide solutions to prevent problems
from occurring in area of responsibility.
Change Management/Implementation: Independently review, implement, and verify
changes/solutions of moderate complexity and risk to meet customer and/or trade/company
Information Technology infrastructure needs within area(s) of technical responsibility.
Patch and Security Management: Apply patch and security changes per policy. Proactively monitor
the environment for patch compliance.
Configuration Management: Ensure Configuration Management Database (CMDB) entries are
complete and accurate.
Solution Design: Apply company solutions to meet moderately complex customer and/or
trade/companyIT infrastructure needs within area(s) of technical responsibility.
Quality: Provide continual improvement recommendations/direction setting advice within work team.
Project Management: Participate in customer and internal projects, including transformation.
Lead projects from own responsibility area.
Customer Relationship Management: Balance internal needs with customers and/or internal
businesses/end user�s needs within defined parameters.
Teamwork: Work as part of a team, which may be virtual, global, and/or multi-functional.
Seen as a resource to the team within area of technical responsibility.
Typically advises or sets direction for:
May provide leadership for small customer(s) or provide input for larger customer(s).
Sub-region or region.
Skills:
Understanding of technology in direct responsibility.
(developing) General understanding of related technologies.
Customer Service.
General Project Management.
(developing) Customer/Vendor Management.
(developing) Business Analysis.
(developing) General Financial Management.
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