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Fresher Hiring For L1 Service Desk @ "HCL" in Bangalore

About Company

Name: HCL

Website: www.hcl.com

Job Details:

Education: BE/B Tech/MCA/M Sc

Experience: Freshers

Job Location: Bangalore

Salary: Rs 3 4.5  LPA

Job Description:

L1 Service Desk

Candidate should be BE/B Tech/MCA/M Sc from a recognised university.

Should have an aggregate of 60% through out academics.

Graduates of 2015,2016 & 2017 passed outs only can apply.

Must provide voice based technical support experience in a global environment

Should have basic technical knowledge of PCs

Must have knowledge of MS Outlook troubleshooting, Internet and Networking

Should have technical Knowledge of operating systems like Windows XP

Should have good communication and conversation skills (verbal and written)

Must have willingness to work in 24*7 environment

Should be willing to relocate anywhere in India

Should be willing to sign a service agreement of 24 months

Should have L1 support experience on Windows/Unix Servers, AD, Network Devices

Must have good troubleshooting skills

Must have fundamental knowledge of Networks

Should exchange/Lotus Notes, Database, Storage & Backup, Job Scheduling.

Must have excellent Verbal, Email communication skills.

Must be exposure to any monitoring/ticketing tool, VERITAS NetBackup and back up exp.

Must have good communication skills.

Should have good inter personnel skills.

Click Here To Apply

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