Your Name: Your Mobile No: Your Friend Mobile No: Close Fresher Hiring For Customer Service @ "Groupon" in Bangalore About Company Name: Groupon Website: www.groupon.com Job Details: Education: Any Graduate Experience: 0-4 Years Job Location: Bangalore Walk-in On 12th to 23rd Feb (No Weekends) 2017 Between 9:30 AM to 11:30 AM @ Bangalore Job Description: Customer Service Voice Respond to email and chat from our current and future subscribers, ranging from simple usage questions to unique circumstances that come up with a specific offer Be a first point of contact to handle and resolve customer complaints. Resolve customer issues in a timely and consistent manner Manage time and productivity to meet daily individual and team ticket targets Stay current with knowledge of internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features Identify and escalate issues appropriately. Compose thoughtful and accurate messages or customize prepared responses to customer emails and chat Research information and troubleshoot problems using available resources. Skills and Qualification: Previous professional experience in a customer service capacity, preferably in a high volume, transactional environment Strong written and verbal communication skills Skilled and eloquent in writing. Strong communication and interpersonal skills. Ability to work under pressure and adapt quickly to adverse situations. Experience in e-commerce or back office environment will be an added advantage Comfort in a computer based role for up to 8 hours a day Ability to work in any shift based on business needs. ommunication: Excellent Verbal and Written Communication is mandatory Work Timings: Night Shift -predominantly Transportation: Cab Provided Dress Code: Casuals Work Envy: Flexible and Friendly Work Location: Bangalore Education: Any UG / PG should be completed Notice Period : Immediate Joiners preferred Contact Person: Prakash - TA Team (HR) Click Here To Apply  For Future Reference. CLICK HERE TO UPLOAD YOUR RESUME TO GET MORE RELATED JOBS

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