Fresher Hiring For Customer Service Process @ "Genpact" in Hyderabad
About Company
Name: Genpact Website: www.genpact.com
Job Details:
Education: B.E/B.Tech/Any degree
Experience: 0-4 Years
Job Location: Hyderabad
Walk-in On 2nd to 7th Jul 2018 Between 11:00 AM to 02:00 PM @ Hyderabad
Job Description:
Customer Service Process
Ability to build good rapport and provide great customer experience, work in a relationship manager
model for Premium customers
Ability to upsell
Documenting all relevant information while talking to the customer & wrapping up the calls in a
stipulated time frame
Typing speed 35 WPM
Meeting the process CTQs on a daily/weekly/monthly basis
A capacity to work on a computer efficiently for extended periods of time
Effective problem solving capabilities, quick out of box thinking skills
Skills
Excellent communication skills in English and Hindi
Prior experience in Banking or Customer Service
Venue Address
Genpact Uppal, 14-45, IDA Uppal,
Opp NGRI, Habsiguda,
Hyderabad, Telangana.
For Future Reference.
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