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Freshers/Exp Hiring For Associate Engineer @ "Flextronics" in Chennai
About Company
Name: Flextronics
Website: www.flextronics.com
Job Details:
Education: B.E/B.Tech/M.E/MCA
Experience: 0-3 Years
Job Location: Chennai
Job Description:
Associate Engineer
Resolve Service Request Tasks Resolve Incident Tickets (Basic and Advanced Troubleshooting).
Answer Customer Service Calls and resolve issues reported by Self service tool Follow up with End
Users when required by email and outbound calls.
Provide Training to End Users Create and Publish KB Articles Map HD Proces
Candidate Profile:
Candidate should possess B.E/B.Tech/M.E/MCA from a recognized University or Institution.
Customer Service / Technical troubleshooting Experience
Basic Operating System knowledge (Win XP / Vista / 7)
Basic Networking knowledge
Basic knowledge of Email clients
Problem Resolution Skills
Customer Service Oriented
Good Communications Skills
BPO background will be an additional advantage.
Click Here To Apply
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