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Fresher Hiring For Associate Engineer @ "Flextronics" in Chennai

About Company

Name: Flextronics

Website: www.flextronics.com

Job Details:


Education: B.E/B.Tech

Experience: Freshers

Job Location: Chennai

Job Description:

Associate Engineer

Resolve Service Request Tasks Resolve Incident Tickets (Basic and Advanced Troubleshooting).

Maintain high quality of production & staging environments, networks, systems, applications

24*7 Monitoring of Applications, systems, services & jobs, raise Alarm immediately for Critical Alerts

& provide level 1 & 2 support.

Answer Customer Service Calls and resolve issues reported by Self service tool Follow up with End

Users when required by email and outbound calls.

Candidate Profile

Candidates should possess B.E/B.Tech from recognized university

Customer Service / Technical troubleshooting Experience

Basic Operating System knowledge (Win 7 / 8/ 10)

Basic Networking knowledge

Basic knowledge of Email clients

Problem Resolution Skills

Customer Service Oriented

Good Communications Skills

BPO background will be an additional advantage.

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