For Latest Job Updates  
sreenutech.com
Home Govt Jobs IT Fresher Jobs IT Exp Jobs IT Walk-Ins MBA Jobs BPO Jobs Register Location FAQ’s Contact Us
Subscribe to Job Alerts
Your Email:

 Visit this group  


Search:
Fresher Hiring For Associate Systems Engineer @ "Fidelity" in Bangalore

About Company

Name: Fidelity

Website: www.fidelity.com

Job Details:


Education: B.E/B.Tech

Experience: 1-2.5 Years

Job Location: Bangalore

Job Description:

Associate Systems Engineer

Operating 24 x 7, Act as a single point of contact by providing high degree of customer service by

resolving queries/issues within SLA.

Troubleshooting of Laptops, Desktops, mobile devices, Virtual Desktop, Fidelity applications etc by

appropriate usage of Knowledge management.

Flexibility on taking calls/chats and provide resolution within AHT

Candidate Profile

Bachelors Degree (16 years of full time education)

Preferred with 1 2.5 years of call taking experience in Helpdesk/Call centre background

Excellent Knowledge of PC Hardware and Software troubleshooting.

Knowledge on Microsoft Office Troubleshooting.

Internet Browser, Wireless, VPN, Mac, IPad, IPhone troubleshooting skills are preferred.

English language proficiency, both written and oral

Good interpersonal skills

Willing to work in Shifts

Based on projected call volumes, could be expected to work India holidays. Working on US holidays

is handled on a rotational basis.

 For Future Reference.

Submit Resume

Click Here to Upload Your Resume on Times

Click Here to Upload Your Resume To Get More Related Jobs

Note: Any Job Vacancies/Openings listed here in this website (Sreejobs.com) are verified and error free, before going to be published here. If any changes made by employers/interviewers after published here, Sreejobs.com is not responsible for such and any other consequences. We are not here to provide wrong information intentionally. Sreejobs.com will always try to provide good and genuine job vacancies information for job seeker.

Home | Register for Job Updates | Contact Us