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Fresher Hiring For Associate Business Analyst @ "Fidelity" in Bangalore

About Company

Name: Fidelity

Website: www.fidelity.com

Job Details:


Education: B.E/B.Tech

Experience: 0-2 Years

Job Location: Bangalore

Job Description:

Associate Business Analyst

Deliver exceptional front-line support

Own end user inquiries from initial report through resolution. These inquiries could be questions

about how to use the system, updating locked fields, incidents, reporting/dashboard creation,

and mass data operations.

Provide timely status updates, issue resolutions, and step-by-step instructions on usability

questions

Collaborate with Product, Execution, and other support teams to resolve or escalate user inquiries

Document new solutions for knowledge base and update existing knowledge articles as needed.

Execute support projects such as data analysis, data cleansing, and creating reports.

Based on support queue trends, make recommendations for innovation and automation to reduce

volume.

Partner with product and execution teams to stay current on product updates.

Candidate Profile

Strong Communication abilities

Organization and Prioritization

Troubleshooting and Debugging skills

Strong analytical and logical skills

Ability to analyze trends and recommend improvements

Expertise in ETL and ability to perform mass data operations

Expertise in generating reports & dashboards, deriving trends from data

Expertise with SQL, PL/SQL

Expertise in RDBMS preferably Oracle/MS SQL Server

Experience in Object Oriented programming

Expertise in Microsoft Excel functions, VBA for Excel/Access

Engineering Degree

0 1 years of experience for Trainee BA /SE Position

1.5 2 years of experience for ABA/ASE Position

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