Fresher Hiring For Associate Business Analyst @ "Fidelity" in Bangalore
About Company
Name: Fidelity Website: www.fidelity.com
Job Details:
Education: B.E/B.Tech
Experience: 0-2 Years
Job Location: Bangalore
Job Description:
Associate Business Analyst
Deliver exceptional front-line support
Own end user inquiries from initial report through resolution. These inquiries could be questions
about how to use the system, updating locked fields, incidents, reporting/dashboard creation,
and mass data operations.
Provide timely status updates, issue resolutions, and step-by-step instructions on usability
questions
Collaborate with Product, Execution, and other support teams to resolve or escalate user inquiries
Document new solutions for knowledge base and update existing knowledge articles as needed.
Execute support projects such as data analysis, data cleansing, and creating reports.
Based on support queue trends, make recommendations for innovation and automation to reduce
volume.
Partner with product and execution teams to stay current on product updates.
Candidate Profile
Strong Communication abilities
Organization and Prioritization
Troubleshooting and Debugging skills
Strong analytical and logical skills
Ability to analyze trends and recommend improvements
Expertise in ETL and ability to perform mass data operations
Expertise in generating reports & dashboards, deriving trends from data
Expertise with SQL, PL/SQL
Expertise in RDBMS preferably Oracle/MS SQL Server
Experience in Object Oriented programming
Expertise in Microsoft Excel functions, VBA for Excel/Access
Engineering Degree
0 � 1 years of experience for Trainee BA /SE Position
1.5 � 2 years of experience for ABA/ASE Position
For Future Reference.
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