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Fresher Hiring For System Analyst @ "Equiniti India" in Chennai

About Company

Name: Equiniti India

Website: www.equiniti-india.com

Job Details:

Education: Any Graduate

Experience: 3 - 5 Years

Job Location: Chennai

Walk-in to 29th & 30th Nov 2018 Between 03:00 PM to 05:00 PM @ Chennai

Job Description:

System Analyst

Act as a single point of contact for the users.

Log tickets, Track the progress, update and close the tickets as per the status.

Handle voice calls and email requests from users.

Contact users when needed to progress or close tickets.

Work closely with L2/L3 teams to deliver speedy resolution of incidents reported.

Provide help and advice to customers on their UAT releases.

To give advice on business processes and the use of Equiniti systems.

To work to agreed Service Levels and ensuring customer satisfaction.

Perform proactive monitoring of Client systems when required.

Perform first level of support including basic troubleshooting activities in Microsoft Operating

systems for desktop and laptops, Windows Server 2003/2008/2012 x32/x64, MS Office applications

including Outlook, Microsoft Active Directory User Management, etc.

Venue Address

Equiniti India,

Block 10, 8th Floor, DLF IT Park,

1/124, Mt Poonamallee High Road,

Ramapuram, Chennai - 600 089

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