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Fresher Hiring For Application Support Executive @ "Directi" in Mumbai

About Company

Name: Directi

Website: www.directi.com

Job Details:


Education: B.E/B.Tech/Any degree

Experience: 0-2 Years

Job Location: Mumbai

Walk-in On 26th to 28th Feb 2018 Between 10:00 AM and 04:00 PM @ Mumbai

Job Description:

Application Support Executive


Communicate with customers in a friendly and professional manner and help them resolve any

problems faced when using the product

Being the front line support for customers over chat, email and social media answering 50-70

issues each day

Work with our development team and suggest updates and features to continuously improve the

customer experience

Ensuring speedy resolution of customer issues while maintaining high customer satisfaction

Help fix any bugs that crop up in the product and contribute to the feature documentation

Participate in the product planning process to ensure that features requested by customers are

prioritized and implemented

Strive to deliver a WOW! effect for our customers, to further enhance their perception of our

product and company

Flexibility of working in shifts

Candidate Profile

Graduate from any stream, Tech Preferred- with good English written communication. (Fresherís

awaiting results can apply)

You are extremely passionate about technology Ė and canít live without your smartphone!

You are well-versed with, and highly interested in, Internet and mobile communication

You have excellent written skills, and can explain concepts through clear and accurate writing

You have a way with people, and particularly good explanation skills

Good Team Player

Ability to complete large volumes of work quickly and independently with a high level of drive,

initiative and self-motivation

Most of all, you enjoy working in a fast paced and dynamic environment full of young,

overachieving tech enthusiasts.

Venue Address

Directiplex,

Old Nagardas Road

Near Andheri Subway

Andheri East Ė 400069

Point of Contact: Catherine Solomon

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