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Exp hiring For Associate Analyst @ �Deloitte" in Hyderabad
About Company
Name: Deloitte
Website: www.deloitte.com
Job Details:
Education: Any Graduate
Experience: 1 - 5 years
Job Location: Hyderabad
Job Description:
Associate Analyst
Candidate should possess degree in Commerce/ Accounting from a recognised university.
Answering incoming calls in a call center environment and meeting the key performance indicators
such as first call resolution, customer satisfaction, average answer speed and call quality which
includes participating in individual and group coaching sessions.
The ability to diagnose and troubleshoot computer hardware and software problems.
Knowledgeable about computer virus and associated software used for diagnosis and removal
Troubleshooting printing issues
Proper closure and/or escalation of tickets in a timely manner in accordance with the SLA
Candidate should be able to troubleshoot the following
Hardware & Software related issues of a laptops and desktops
Operating System ( XP, Vista, W7)
LAN And WAN
Click Here To Apply
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